Terms and Conditions

Last updated: 2025

1. Introduction

Welcome to Executive Edge Coach ("we", "us", "our"). These Terms and Conditions govern your access to and use of our executive coaching services at executivedgecoach.com (the "Site"). By accessing or using our Site and services, you agree to be bound by these Terms.

2. Services

We offer tailored executive coaching programs designed to enhance leadership, strategic thinking, and personal development. Details of our packages, durations, and deliverables are provided on the Site.

3. Booking and Payment

3.1 Booking: To book a session or program, you must complete the registration and payment process through our contact form.

3.2 Payment: All fees are quoted in CHF and payable in full before the commencement of the coaching program. We accept major credit cards and bank transfers.

4. Cancellation and Refund Policy

4.1 Refund Eligibility

Clients may request a refund if they withdraw from a coaching program within 14 days of the payment date, provided no sessions have been delivered.

4.2 Refund Process

To initiate a refund, you must submit a written request via our contact form. Include your name, booking reference, and reason for withdrawal.

4.3 Refund Timeframe

Approved refunds will be processed within 30 days from the date of approval. The refund will be issued to the original payment method.

4.4 Payment Methods and Credits

If the original payment method is unavailable, we may issue a credit note valid for future services for up to 12 months.

4.5 Non-Refundable Fees

Administrative fees, third-party expenses, and any sessions already delivered are non-refundable.

5. Limitation of Liability

Our liability is limited to the amount paid for the services. We are not liable for indirect, incidental, or consequential damages arising out of or in connection with the services.

6. Privacy Policy

Your personal data is processed in accordance with our Privacy Policy, which can be accessed on the Site. We implement appropriate technical and organizational measures to protect your data.

7. Governing Law and Jurisdiction

These Terms are governed by the laws of Switzerland. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.

8. Contact Information

Executive Edge Coach
Palais des Nations, Avenue de la Paix 14, 1211 Geneva, Switzerland
Phone: +41768357981
Business ID: CHE-054.681.892